Privacy Policy

Effective Date: June 19, 2025

At ZellodeskAI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, submit a form, or communicate with us.

1. Information We Collect

When you engage with our website or submit a form, we may collect the following personal information:

Full Name

Email Address

Phone Number

2. How We Use Your Information

The information you provide is used solely for business-related purposes, including:

Booking and managing consultations

Sending SMS updates, reminders, and responses to inquiries

Following up via text or email to assist with scheduling or answer questions

3. Text Messaging & Consent

By submitting your contact information, you consent to receive SMS communications from ZellodeskAI for purposes such as:

Appointment confirmations

Scheduling support

General customer service inquiries

Message frequency may vary. Standard message and data rates may apply. You can opt out of receiving messages at any time by replying STOP to any SMS. For assistance, reply HELP or contact us directly at [email protected].

4. How We Share Your Information

We respect your privacy and do not sell or share your personal information with third parties for marketing or promotional purposes.

Your information may be stored in secure internal systems (e.g., CRM tools) for legitimate business purposes such as booking and communication.

Information may be shared with subcontractors or service providers solely for customer service or operational support.

No mobile information, including opt-in or consent data, will be shared with third parties (excluding aggregators and technology providers facilitating our SMS communication services).

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights

You have the right to:

Update or correct your personal information

Request deletion of your data

Withdraw consent to receive communications

Ask questions about our privacy practices

To exercise any of these rights, please contact us at: [email protected] 📧